You are here

FAQs for Students

For an overview of health and safety expectations for Fall 2020, visit our Public Health Measures guidelines.

Isolation and Quarantine

How are we isolating students who contract COVID-19?
First, it’s helpful to note that isolation and quarantine are different terms. Isolation refers to cases where an individual has a confirmed COVID-19 infection. Quarantine refers to situations where an individual has been exposed but may or may not be infected. The University has set aside housing for both the isolation and quarantine of students who reside in University housing. Students should contact Student Health and Wellness if they are experiencing symptoms or believe that they have been exposed by a close contact.
Where can I find resources to help me prepare and know what to do if someone around me tests positive for COVID-19?
Students should have conversations with their parents, roommates, and housemates about preparing for a possible positive COVID test. This guide can help you.
What should I do if I think I have COVID-19?

If you think you have COVID-19, please return to your dorm room or off-Grounds residence, quarantine from others, and call Student Health and Wellness at (434) 924-5362 for guidance.

What happens if my roommate or someone around me tests positive for COVID-19?

If your roommate, housemate(s), or someone else you’ve been in close contact with tests positive for COVID-19, you should begin to quarantine from others. Follow this guide for more information about quarantine and next steps for you to follow.

If I am in quarantine or isolation, what services are available to me?
I live on Grounds and have been told that I should have a “Go-Bag” packed in case I need it later. What should I include in it?

Suggested items to include in your Go Bag can be found in this preparation guide.

As a student living off Grounds, how should my house-mate(s) and I prepare for one of us possibly getting COVID-19?

Since the University does not have the capacity to provide quarantine or isolation housing for students living off Grounds, you and your house-mate(s) should view yourselves as a family unit. Please take some time to discuss COVID-19 expectations—wearing a mask or facial covering whenever you are in public, physical distancing six or more feet when you are with people outside of your family unit, and carrying hand sanitizer with you whenever you don’t have access to soap and water. Please also plan for how you would approach the need to quarantine or isolate. In some cases, the best solution may be to move back to your permanent home if safe to do so, especially if you need care. You might also make prior arrangements to stay elsewhere with a friend should a housemate be diagnosed with COVID-19 and you have been told that you don't need to quarantine.

If returning to your permanent home or staying with a friend are not options, you should follow Virginia Department of Health guidance for living in close quarters. Remember that classes are offered remotely, so you have flexibility on where you live and learn.

I am in isolation or quarantine and have questions. Who can I call?
The Isolation and Quarantine Care Team through Student Affairs is available for support and general assistance throughout your isolation or quarantine. A Care Team Member will reach out to you at the beginning of your I/Q and will remain available throughout the period. The Dean on Call is also available as a resource. If you have medical questions, please contact Student Health and Wellness. Counseling and Psychological Services (CAPS) is also available to provide support. See contact information in
I am in isolation or quarantine and need medicine. What should I do?
If you are assigned University managed isolation or quarantine space, you will be able to order medication for delivery via the UVA Pharmacy at Student Health and Wellness. Please call (434) 924-1544 during business hours and connect to the pharmacy for ordering and delivery details. At all other times you should call the UVA Outpatient Pharmacy at 434-924-2390. You may also enlist the assistance of friends and family to make deliveries of over-the-counter medications. 
I received notification from the Dean on Call that I need to enter isolation or quarantine. Where will I go?

The Dean on Call will provide details about where you will go for isolation or quarantine and how to access the space. Students already living on Grounds will be assigned to an isolation or quarantine space either in dorms, apartments, or in local hotels. A student  may choose to go home if safe to do so and they do not wish to isolate or quarantine in University managed spaces. Please remember that you are not permitted to return to Grounds until cleared by Student Health and Wellness (for isolation) or the Virginia Department of Health (for quarantine). See Isolation & Quarantine Procedures and Resources for Students in University-Managed Housing for more details.

Students living off-Grounds may choose to return home if safe to do so or should plan to isolate or quarantine in their living accommodations off-Grounds if the space is suitable. For information regarding discounted hotel rates for isolation or quarantine, please contact the Dean on Call. The University will do all it can to support you in these circumstances and provide the resources you need to continue to study, access medical care, and remain connected to others for personal assistance. Unfortunately, except in the most extreme circumstances, the University is unable to provide housing support for students living off Grounds.  See Isolation & Quarantine Procedures and Resources for Students Off Grounds for more details.

 

What support will be provided for students who are temporarily quarantining in their rooms during the residence hall testing process?
The University will deliver meals and other necessities to students who are temporarily quarantining in their rooms. For a full list of mental well-being resources available to you virtually, visit the COVID-19 well-being page. Resources include CAPS support groups for students in isolation and quarantine, virtual CSC classes, one-on-one patient education sessions with a peer health educator to talk about mental health during COVID-19, Women’s Center support groups, and more. Counseling and Psychological Services (CAPS) has on-call crisis counselors available 24 hours/day, 7 days/week if you feel you need to talk with someone right away. To access any of CAPS services, call 434-243-5150. You can also access SilverCloud, a free online, confidential mental health tool available to UVA students 24 hours/day.
I'm recovering from COVID-19 and am no longer in isolation. What should I be aware of?
Student Health and Wellness has created a resource page that all students recovering from COVID-19 should review. Please note that you still need to wear a mask, practice physical distancing, wash your hands frequently, and follow all other public health guidelines even if you have already had a COVID-19 infection.

Public Health and Safety

Are there any exceptions to the face covering requirement?

Yes, UVA Policy SEC-045 contains a provision that outlines exemptions to the face covering policy:

  • EATING, DRINKING, PERSONAL HYGIENE: People may remove masks, of course, when eating, drinking, showering, brushing teeth, etc.
  • EXERCISING: Certain exceptions to masking requirements apply to those who are exercising indoors – e.g., for those who are swimming or on exercise equipment. Details on these exceptions will be posted at IM-Rec and athletic facilities. To be on the safe side, always bring your mask with you.
  • TEACHING: Instructors may remove masks when teaching behind plexiglass barriers as long as they can maintain physical distance of at least six feet from students.
  • AMERICANS WITH DISABILITIES ACT (ADA) ACCOMMODATIONS: Some members of the University community may have pre-existing conditions that preclude them from wearing a mask; the relevant UVA office will evaluate requests for accommodation to determine whether there is a qualifying disability-related condition under ADA and a reasonable accommodation. Students with qualifying disability-related conditions can contact the Student Disability Access Center (SDAC) to seek accommodations related to masking requirements. Employees with qualifying disability-related conditions can seek accommodations related to masking requirements by following the Procedures for Employees with Disabilities to Request Workplace Accommodations

 

Is the University providing health and safety supplies to students?
The University is providing all students with two cloth face coverings, two 2-ounce containers of hand sanitizer and a touch-tool, which is meant to assist in tasks such as opening doors and punching keypads, hands free. For distribution details, see FAQ: How will I get my Student Welcome Back Kit with PPE?
How will the University promote social distancing practices?

The most important way to prevent the spread of the virus is for students, faculty and staff to commit to abide by the University’s social distancing and face covering requirements and to follow the CDC’s  recommendations for protecting yourself and others, which include frequent and thorough handwashing, avoiding close contact, cleaning and disinfecting, among other measures.

UVA Classes are held in rooms that can accommodate students and faculty while maintaining six-feet separation between people. In labs and while exercising in gyms, separation must be greater. Signs were installed, and furnishings and fixtures were repositioned as needed to promote social distancing. Physical barriers are installed at public service locations. UTS buses have reduced capacity and service hours have been adjusted to allow enhanced cleaning/ sanitation of the fleet midday and after hours. Dining halls and retail dining locations have reduced seating capacity, maintain counts at entrances and exits, and have added outside locations where possible for food pick-up.

Am I allowed to leave Charlottesville between my arrival and Thanksgiving? Do I need to tell anyone if I leave?

The University will not place restrictions on students’ travel beyond Charlottesville, but you are strongly encouraged to remain in Charlottesville to help mitigate the spread of COVID-19. It’s always a good idea to let your roommate or apartment-mates know where you are if you will be gone for a period of time. The University has extended its prohibition on all official University international and non-essential domestic travel. The University has adjusted the academic calendar to conclude classes prior to Thanksgiving, when many students will travel.

How will health be monitored throughout the semester?

All students, faculty, and staff planning to be on Grounds will complete a daily check on symptoms related to COVID-19 through the HOOS Health Check app or website. HOOS Health Check is designed to make individuals aware of their symptoms, to encourage personal responsibility, and, if the individual exhibits symptoms, to provide resources and next steps for testing. The University also has instituted a mandatory testing program for all students who are living/learning on Grounds and in the Charlottesville/Albemarle area this fall. In addition, eligible asymptomatic faculty, staff, UVA Health team members, and contracted workers may request a test. 

See HOOS Health Check and Testing FAQs for more details.

What should I do if I see someone who isn’t following the University’s adopted public health policies or guidelines? What if this is a regular occurrence?

Effective enforcement relies on a commitment by students, faculty, and staff to remind one another of appropriate policies and guidelines, and to hold one another accountable. If you see something, you should respectfully say something. Remind them of the appropriate public health guideline and ask if you can help them. For example, you might offer to assist them in locating a mask or accessing a resource. Respectfully engaging with others to promote compliance is the best way to ensure the University maintains a healthy and safe environment for all.  UVA HR has also developed guidance for managers and employees on how to promote mask wearing and proper behavior on and around Grounds.

The University has defined non-compliance of University adopted public health policies and guidelines into two categories: minor and infrequent, and significant or repetitive. Minor and infrequent non-compliance is defined as unintentional or accidental violations of the University’s adopted public health policies or guidelines that occur infrequently, without the intent to harm or disrupt, and result in prompt action by the offending party to enter into compliance. Minor and infrequent non-compliance should be addressed at the lowest level possible through community ownership and active bystander engagement. Significant non-compliance is defined as intentional or reckless violations of the University’s adopted public health policies or guidelines. Such violations include engaging in conduct which intentionally or recklessly threatens the health and safety of the University community. Repetitive non-compliance refers to repeated violations of University adopted public health policies or guidelines despite informal feedback and/or bystander engagement. The University has provided a reporting platform for significant or repetitive violations. This platform can be found on the Just Report It and UVA Emergency Management websites.

What resources are available to help me encourage fellow members of the UVA community to act responsibly to prevent the spread of COVID-19?
UVA HR and FEAP provide relevant online learning opportunities for employees, and students have created a video on rules and norms that all students who plan to be in Charlottesville/ Albemarle this fall are required to watch. Students are planning to provide more videos throughout the fall term.
I submitted a report in the University’s COVID-19 formal reporting platform and have not heard back from anyone. Should I submit a new report?
Reporters will receive a verification email that their report was successfully submitted into the Just Report It system. Reporters should not submit multiple reports for the same violation. Depending on the severity of the non-compliance, the reporter and/or person(s) alleged to have been in non-compliance may receive additional outreach from the relevant University department. Not every report will receive follow-up, however, as federal and state privacy protections limit the amount of information about students or employees the University can disclose to third parties. 
I submitted a report in the University’s COVID-19 formal reporting platform and my classmate or colleague is still disregarding the University’s adopted public health policies and guidelines. What should I do?
New violations can be submitted into the University’s COVID-19 formal reporting platform. Reporters will receive a verification email that their report was successfully submitted into the Just Report It system. Depending on the severity of the non-compliance, the reporter and/or person(s) alleged to have been in non-compliance may receive additional outreach from the relevant University department. You should note in your new submission any previous reports or incidents of non-compliance involving this classmate or colleague.
Are there restrictions on University travel?
Yes, restrictions on all University international and non-essential domestic travel will remain in place for the foreseeable future, regardless of funding source. For details, including information about seeking approval for exceptions, please review University Policy SEC-046: Health & Safety Requirement – Travel Restrictions on International and Domestic Travel for Business & Instructional Purposes. Due to the health and safety risks associated with travel during a pandemic, the University anticipates a limited number of approvals and only in exceptional circumstances. Any international University travel without a formal exception from the Office of the Provost will not be funded or reimbursed. If a supervisor, associate dean, or dean deems domestic travel essential, it will be reimbursed. If not, it will not be reimbursed. For domestic travel, no formal approval from the Office of the Provost is required.
Are there restrictions on events and gatherings?

 To reduce the risk of the potential spread of COVID-19, gatherings and events should be conducted virtually whenever possible. The following guidelines apply to in-person events:

  • Limit total attendance of in-person indoor or outdoor gatherings or events held in University facilities or on University property to 10 people maximum.
  • Large outdoor areas (e.g., the Lawn and Mad Bowl) can accommodate more than one event or gathering provided the groups are appropriately spaced from one another. All attendees are expected to follow all public health protocols.
  • Limit total attendance of in-person gatherings or events held in non-University facilities or property to a maximum of 10 people and otherwise follow local and state regulations.
  • All attendees are expected to follow all public health protocols. The University may expand the permissible event size as public health circumstances allow.

Please see University Policy SEC-045: COVID-19 Health & Safety Requirement – Face Masks, Physical Distancing, Events and Gatherings, and Visitors for details and exceptions.

 

Are there restrictions on visitors?

To reduce the risk of bringing cases of COVID-19 to Grounds, we ask that Academic Division faculty, staff, and students limit any visitors until further notice with following exceptions:

  • Visiting students enrolled in UVA courses, including Executive Education students.
  • Visiting faculty or in-class presenters teaching UVA courses.
  • Visiting scholars, researchers, or research subjects in human research projects.
  • Patients or clients of clinics.
  • Employees of University-associated organizations.
  • Contractors or vendors delivering goods or services to Grounds, including personal care attendants.
  • Patrons of the University Bookstore and guests of the Boar’s Head Inn and its associated facilities.
  • Members of the IM-Recreation facilities.
  • Public safety first-responders and others on Grounds for emergency/health safety purposes.
  • Visiting athletic teams and their official guests, referees, or ticketed fans attending NCAA-sanctioned athletics competitions (should they occur).
  • Other exceptions, as approved by the relevant dean or vice president.

Residence Halls: Access to rooms and living spaces in on-Grounds residences will be limited to building residents and select staff only. Overnight guests are not permitted. During move-in, two visitors will be permitted to assist a student.

Job Interviews: For open positions, interviews should be conducted remotely. In exceptional cases, finalist interview for faculty and/or senior leadership positions may be held on Grounds and must be approved in writing by the relevant dean or vice president.

Public Visitor Areas: Many of the University’s frequently visited spaces, including the Rotunda, McCormick Observatory, and the Libraries are closed to visitors until further notice. These facilities will remain open to faculty, staff, and students. Please check facility websites for modifications to hours of operation and services.

Deans or vice presidents may approve limited exceptions to allow other visitors who may need to come to Grounds for University-related business that cannot be conducted virtually.
All visitors are expected to adhere to the University’s masking and physical distancing requirements.

Please see University Policy SEC-045: COVID-19 Health & Safety Requirement – Face Masks, Physical Distancing, Events and Gatherings, and Visitors for details and exceptions.

Are there exceptions to restrictions on gatherings and events? What activities are not restricted by University Policy SEC-045?

Yes, there are exceptions detailed in University Policy SEC-045: COVID-19 Health & Safety Requirement – Face Masks, Physical Distancing, Events and Gatherings, and Visitors. While there are restrictions around events and gathering this fall, the following activities are examples of what is permissible:

  • Exercising outdoors without wearing a face mask if you can consistently maintain a distance of six (6) feet from others;
  • Participating in an IM-Rec-sponsored activity, or exercise in an IM-Rec facility consistent with the posted policy;
  • Attending a religious service or ceremony; and
  • Participating in expressive activity on or off-Grounds.
How will I get my Student Welcome Back Kit with PPE?
The University is providing all students who will be living and learning in Charlottesville/ Albemarle this fall with a kit containing two reusable cloth face coverings, two small bottles of hand sanitizer, and a door opener tool. Each student will have multiple opportunities to receive a kit, and we ask that each person take only one kit so that there enough for all.
  • Undergraduate students living on-Grounds will receive their kit at their residence hall when they move in.
  • Undergraduate students living off-Grounds will have several opportunities to pick up their kit on Grounds. Students enrolled in McIntire and Nursing will get their kit through their schools. Student athletes will get their kit through Athletics. ROTC students will get their kit through the ROTC program. Other students may pick up their kit at the Information Desk in Newcomb Hall or the first floor desk at 1515 from 7 am until 10 pm every day.
  • Graduate and professional students, except those enrolled in the Engineering School, will get their kit through their schools. Engineering students may pick up their kit at the Information Desk in Newcomb Hall or the first floor desk at 1515 from 7 am until 10 pm every day.
If a student receives an extra kit, they should return it to the Information Desk in Newcomb Hall. All cloth face coverings should be washed before wearing.

Monitoring & Testing

 
 

Will the University continue to provide opportunities for students to be tested for COVID-19? Is testing mandatory for students?

Yes, the University has instituted a mandatory testing and screening program for all students who are living/ learning on Grounds and in the Charlottesville/ Albemarle area. Students who live on Grounds are tested regularly. Students who live off Grounds are randomly selected for testing and provided with instructions.  

In addition, UVA is analyzing residence hall wastewater to detect the presence of new COVID-19 infections and to guide additional testing..

Any students with symptoms of COVID-19 and those who believe that they have been in close contact with someone who recently tested positive should contact Student Health at 434-924-5362 for assessment.   

Students will not be subject to disciplinary action for a positive test result or for any information disclosed as part of contact tracing. The goal of these testing efforts is to identify and contain the virus.

 

Where can I find resources to help me prepare and know what to do if someone around me tests positive for COVID-19?
Students should have conversations with their parents, roommates, and housemates about preparing for a possible positive COVID test. This guide can help you.
Can I go to Student Health and Wellness to be tested?

If you are experiencing symptoms or believe you have been a close contact with someone diagnosed with COVID-19, contact Student Health and Wellness at 434-924-5362 for guidance.  ALL visits at Student Health and Wellness are by appointment only; there are no walk-in visits. UVA students should not go to community testing sites.

What constitutes a "close contact" for contract tracing?
Some examples of close contact with a person who has tested positive for COVID-19 include:
  • being less than six feet from them for at least 15 minutes, even if you were both wearing masks (e.g. having lunch or being part of a gathering with them);
  • living with them;
  • providing care for them; or
  • having exposure to respiratory secretions (e.g., being coughed or sneezed on, sharing a drinking glass or utensils, kissing) from them.
A person with COVID-19 is considered to be contagious starting from 2 days before they become sick (or 2 days before they tested positive if they never had symptoms) until they meet the criteria to discontinue isolation.
What can I expect if a contact tracer calls me?
Interviewers will ask for date of birth, address, race, and ethnicity. They will also ask about symptoms and any recent known exposure to COVID-19, and may request an email address to provide additional resources. Visit the Virginia Department of Health website for more information.
Why doesn’t the University require students who test positive to stay away until they have a negative test result?
Studies have shown that individuals who test positive for COVID-19 will continue to shed viral RNA and test positive for the virus several weeks after they are no longer contagious. The CDC does not recommend testing within 3 months after the date of symptom onset for the initial COVID-19 infection. According to the CDC, for most persons with COVID-19 illness, isolation and precautions can generally be discontinued 10 days after symptom onset and resolution of fever for at least 24 hours without the use of fever-reducing medications. For persons who never develop symptoms, isolation and other precautions can be discontinued 10 days after the date of their first positive RT-PCR test for SARS-CoV-2 RNA.
Why isn't the University requiring faculty and staff to be tested before returning to work on Grounds as it is requiring of students?
The majority of UVA's workforce has been working remotely since March and living locally. We are requring students to be tested to reduce introduction of the virus to the local community by students who may be asymptomatic but test positive prior to their return.
If I get tested somewhere other than Student Health, the Student Activities Building, Employee Health or a UVA Health clinic, do I need to report a positive result to UVA?
Students who are living and learning in Charlottesville or Albemarle County and receive positive test results outside of Student Health and Wellness (SHW), the Student Activities Building, or UVA Health are required to report their results to SHW by logging into the Healthy Hoos patient portal and going to the Forms page. Click on 'COVID Self-Report' which will take you to the secure online form. Employees who receive positive test results outside of UVA Health/ Employee Health are required to notify Employee Health (434-924-2013 or employeehealth@virginia.edu) of their results.
Will I be disciplined for information that I share during contact tracing?
No, students will not be subject to disciplinary action for a positive test result or for any information disclosed as part of contact tracing. The goal of these testing efforts is to identify and contain the virus.
How will I be notified when I am selected for mandatory testing or screening?
Each day, a group of students (undergraduate, graduate, and professional) who are living and learning on Grounds or in Charlottesville/ Albemarle will be notified via email that they have been selected for mandatory testing or screening. Nasal swab tests are administred at the Student Activities Building. Saliva screening takes place at various locations on Grounds. Students should check email every day and watch for a message from UVA Prevalence Testing (prevalence-test@virginia.edu) with instructions.
What is involved in the test at the Student Activities Building?
The test is a mid-nasal swab that should take less than 10 minutes.
What should I do if I have class or work at the time that was assigned to me for testing or screening?
If you are unable to go to your appointment due to an unavoidable conflict (such as class), please use the contact information in your appointment notification to reschedule for another time the same day.
Are there exceptions to the mandatory testing and screening program?
Students with qualifying disability-related conditions may contact the Student Disability Access Center (SDAC) via email (sdac@virginia.edu) or phone (434-243-5180) to seek accommodations related to this testing requirement. 
I have been selected for prevalence testing, but I had a COVID test recently. Do I need to get tested again?
If your recent test had a negative result, then yes, you will need to be re-tested.  If you have had a positive test within the last 90 days, you do not need to be retested.  If the positive test was performed somewhere other than Student Health and Wellness, UVA Health, or Let’s Get Checked (pre-arrival test), please submit the test result through the Healthy Hoos Patient Portal.   
I had COVID earlier this year and have now recovered. Do I have to be tested through the prevalence testing program?
If you have had a positive test within the last 90 days, you do not need to be retested or screened. Please use the contact information provided in your appointment notification to let us know of your circumstances. You will be required to submit positive test results from any source other than Let’s Get Checked, Student Health and Wellness or UVA Health via the Healthy Hoos Patient Portal. If you did not have a test, or if it was more than 90 days ago, you will need to report for mandatory testing/ screening.  If you develop symptoms consistent with COVID-19, please stay home and contact Student Health and Wellness.
How will the University use wastewater samples?
UVA scientists are working with the Virginia Department of Health to analyze wastewater samples. They are looking for signals that indicate that there may be new COVID infections in the residence hall.  If they find these signals, the University will test each resident of the hall individually to determine whether there are any students with active COVID infections.
Is UVA looking for anything else in the wastewater samples or just for the presence of coronavirus?
UVA is only looking for coronavirus.
How will I be notified if the wastewater from my residence hall suggests that there may be new COVID infections?
Residents will be notified by text and email.
What steps do I need to take if I am notified that my residence hall's wastewater indicates that there might be new COVID infections?
Residents will receive emails with detailed instructions. Depending on the specific situation, residents may be asked to temporarily quarantine through the testing process and until results are returned. In those cases, residents will be asked to return to their rooms. The University will send a testing team to the residence hall to go door-to-door to provide individual nasal swab tests. Residents will be asked to remain in their rooms until the results are available (usually 24-48 hours). The University will deliver meals and other necessities to residents during this time. In other cases, the University’s public health team may decide that the evidence suggests that residents should be individually  tested, but that they do not need to temporarily quarantine. In those cases, residents will be asked to get tested at the Student Activities Building (SAB) or another location. In all cases, residents being tested should continue to follow public health guidance about wearing masks, maintaining distance, and washing their hands frequently.
What support will be provided for students who are temporarily quarantining in their rooms during the residence hall testing process?
The University will deliver meals and other necessities to students who are temporarily quarantining in their rooms. For a full list of mental well-being resources available to you virtually, visit the COVID-19 well-being page. Resources include CAPS support groups for students in isolation and quarantine, virtual CSC classes, one-on-one patient education sessions with a peer health educator to talk about mental health during COVID-19, Women’s Center support groups, and more. Counseling and Psychological Services (CAPS) has on-call crisis counselors available 24 hours/day, 7 days/week if you feel you need to talk with someone right away. To access any of CAPS services, call 434-243-5150. You can also access SilverCloud, a free online, confidential mental health tool available to UVA students 24 hours/day.
What is involved in saliva screening?
For one hour prior to providing a saliva sample, students should not eat, drink, brush teeth, use mouthwash, chew gum, or use tobacco products. Students will be given specific instructions at the screening site and asked to provide a 5 ml saliva sample in a sterile container. The entire process should take less than 10 minutes.
How frequently will students be tested or screened?
Frequency of testing and screening will change throughout the term as the public health situation evolves.
How soon will I get my results?
Results from nasal swab tests will be available within 24 to 48 hours. Students will receive information about how to get their results at the time they are tested. Results from saliva screening will be available within 12-24 hours. Student Health and Wellness will call students with positive results to answer questions and discuss next steps.  Students with negative or inconclusive saliva screening results will be emailed and texted when their results are available. The email will come from UVA Prevalence Testing (prevalence-test@virginia.edu) and the text will be from a generic number. The messages will say: The outcome from your saliva screening is available. Please follow this link to see your results. If you have any questions, email us at  prevalence-test@virginia.edu.
How will my nasal swab or saliva screening results be used?
Positive results will be shared with the Virginia Department of Health and with a small number of University offices who will need to take steps to protect community health and safety.  This includes the Office of the Dean of Students (ODOS) and Student Health and Wellness. A member of the ODOS staff will facilitate isolation or quarantine housing for students who live on Grounds and provide general support and assistance to all students. For more information about isolation and quarantine, see the Isolation and Quarantine FAQs.
I am currently in quarantine / isolation; do I need to take another test or provide a saliva sample?
No.  Please use the contact information provided in your appointment notification to let us know that you are in quarantine or isolation. 
I am currently not on Grounds; do I have to provide a saliva sample?
If you are in the Charlottesville/Albemarle area, you must participate in the University’s mandatory testing.  If you have left the Charlottesville/Albemarle area for the semester, please use the contact information provided in your appointment notification to let us know.
Will students have the opportunity to be tested prior to leaving for Thanksgiving?
Students who live on-Grounds participate in regular mandatory testing, and this will continue until Thanksgiving. Students who live off-Grounds are randomly selected for mandatory testing and they will have the opportunity to request a test prior to Thanksgiving. More information about pre-Thanksgiving testing is available on the Monitoring and Testing page.
Will all students need to be tested before returning to Grounds? What is the timeline and approach for this?
Yes, students will be tested prior to the spring semester just as they were tested prior to the fall semester. More details will be provided in the coming months
I will not be in Charlottesville on the date of my pre-Thanksgiving testing appointment. Do I still have to test?
Testing is only mandatory for students in the Charlottesville/Albemarle area, so if you are not in the area, you are not required be tested.  However, we encourage you to consider voluntary testing before you leave town; more information is available on the Monitoring & Testing page.
How close to my departure should I test?
Our public health experts suggest that you should test within nine days of your departure, and that you should practice good COVID safety protocols – wearing a mask, social distancing, washing your hands, and avoiding large gatherings – after your test date and during your travels.Please note: local health officials may have specific guidelines or regulations for returning travelers.  We encourage you to review regulations for your destination before you depart Charlottesville.
I would like to test in a specific time period because of my travel plans. Can I schedule an appointment during that time?
We have walk-in testing options that provide tests on a first-come, first-served basis.  Results for walk-in tests are usually available in 48-72 hours.  Another option available to you is to order a self-test kit from Let’s Get Checked.  We recommend that you order your kit at least 10 days ahead of your planned departure and return it to the vendor at least 5 days prior to the day you intend to travel. Results are usually available 24-72 hours after the lab receives the test kit. Details are available on the Monitoring & Testing page.
My destination has specific testing requirements for travelers. What should I do?
You should carefully review the health guidelines and testing regulations for your destination.  If your scheduled prevalence testing appointment will not meet the requirements of your destination, we encourage you to consider one or our voluntary testing options. There are also commercial testing options in the Charlottesville area, but please be aware that you may need to pay for these tests out of pocket or submit them to your personal insurance plan.
If I test positive, can I still go home for Thanksgiving?
We encourage all students to plan what they will do if their pre-departure test is positive, or if they are identified as a close contact of someone who tests positive. Residents of on-Grounds housing will continue to have access to University-managed isolation or quarantine space as needed, or they may quarantine at home if they choose to do so.  Information and guidance about isolation and quarantine for all students is available here.

HOOS Health Check

Who needs to complete a daily health check through HOOS Health Check?
All students, faculty, staff, and UVA Health team members are required to complete a daily health check through HOOS Health Check on each day that they are coming to Grounds, even if all of their classes are online, and if they are working or learning in a UVA facility.
Do I need to complete a daily health check on days that I will not be on Grounds?
No, you only need to complete a daily health check when you will be on Grounds and if you are working or learning in a UVA Health facility.
I am a patient who will be visiting a UVA Health clinic. Do I need to complete a daily health check?
No, UVA Health has thorough scheduling, entrance, registration, and clinical screening processes for all patients scheduled for in-person appointments.
How do I get the HOOS Health Check app?
The HOOS Health Check app is available for free download in the Apple and Google Play stores.
I’m having technical issues with the HOOS Health Check app. How can I get help?
Visit the ITS website to troubleshoot technical issues. If you are a student, faculty or staff member and need additional support, contact the ITS Help Desk.  UVA Health team members should contact the Health System IT Help Desk.
I don’t have a smartphone. Is there another way to complete the daily health check?
You can complete the daily health check on the HOOS Health Check website. If you are an employee without a smartphone or internet access at home, you may submit a paper form  (printable PDF posted on the ITS website) to your manager when you arrive at work. Please check with your manager if you need copies of the form printed for you. If you are experiencing viral symptoms, do not report to work. Contact your manager to let them know you will not be in and contact Employee Health.
I don’t have internet access at home. What do I need to do so that I can come to Grounds?
If you are an employee without a smartphone or internet access at home, you may submit a paper form (printable PDF posted on the ITS website) to your manager when you arrive at work. Please check with your manager if you need copies of the form printed for you. If you are experiencing any viral symptoms, do not report to work. Contact your manager to let them know that you will not be in and contact Employee Health. Students should contact Student Health.
Do I need to do a health check anytime I am coming to Grounds, even if I am not attending a class in person?
Yes, you are required to complete a daily health check on each day that you will be on Grounds and if you are working or learning at a UVA facility.
If I live on Grounds, do I need to do a health check every day, including weekends?
Yes, you are required to complete a daily health check on each day that you will be on Grounds and if you are working or learning in a UVA facility.
Do I need to complete the daily health check by a specific time each day?
If you have downloaded the HOOS Health Check app on your smartphone, you will receive a silent push notification reminder each day at 5:30 a.m. You are required to complete your health check prior to coming to Grounds each day. For UVA faculty, staff and students, there is not a specific time by which you must complete your daily health check. For UVA Health team members, you must complete the daily health check prior to your scheduled shift. If you are experiencing symptoms, you should ensure you complete the health check in accordance with your department/unit attendance policy for advance notice of an absence.
Can I get a daily reminder to complete the daily health check?
Yes, you will receive a daily push notification on your phone every day at 5:30 a.m. if you are using the HOOS Health Check app. Students, faculty, staff, and UVA Health team members will receive email reminders for several weeks as UVA Health team members transition to the new tool, as we prepare to return to Grounds, and again as needed throughout the Fall.
When I completed my daily health check earlier today, I felt fine. Now I have developed symptoms. What should I do?
Anyone with symptoms suggestive of COVID-19 should self-isolate and contact Student Health (for students) or Employee Health (for faculty, staff, and UVA Health team members). You do not need to complete another health check through HOOS Health Check, as you can only respond once per day. You are required to resume daily health checks the next time you are coming to Grounds and if you are working or learning at a UVA facility.
Will my manager (for employees) or professor (for students) know if I have completed the health check?
At this time, there are no plans to provide managers with a report showing who completed the daily health check in their area. Similarly, there are no plans to provide professors or the Office of the Dean of Students with a report showing which students completed the daily health check.
Can the University require screening/testing if someone reports symptoms?
A manager can require someone to leave their workplace if they exhibit symptoms and they can tell an employee who calls in and reports symptoms not to come in to work. Students should contact Student Health for further guidance and evaluation of symptoms. Anyone exhibiting viral symptoms should self-isolate and consult a healthcare provider for medical advice.
Should employees proactively notify their supervisor, and students their instructors, if they are experiencing symptoms or if they have been exposed?
HOOS Health Check provides instructions for individuals with symptoms. Faculty, staff, and UVA Health team members should contact Employee Health. Students should contact Student Health. Individuals with symptoms should remain home (or in their dorm room) and not come to Grounds.Employees should follow normal procedures in reporting an absence due to illness to their supervisor.Students should follow instructor guidance (typically found in the course syllabus, but also announced by the instructor to the class) in notifying they instructor that they need to miss class. 
Can the University prevent someone from coming to work/class if symptomatic or otherwise ask them to leave?
Managers (for employees) and faculty (for students) may ask someone who appears sick to leave.
If I stay home because I am experiencing symptoms, is this considered to be an authorized absence from work?
HOOS Health Check directs anyone with symptoms to self-isolate, contact Employee Health/Student Health, and alert their manager or professor that they are unable to be on Grounds. This guidance is intended to support employees and students who are ill to take care of themselves and to help prevent them from potentially infecting others. Employees: for information about leave, please visit UVA HR’s Managing Leave During the Coronavirus webpage
Is Let’s Get Checked related to HOOS Health Check?
No, Let’s Get Checked is a third-party vendor that the University has contracted with for COVID-19 testing for students.
Is HOOS Health Check the same as the COVIDWISE app?
No, COVIDWISE is the Virginia Department of Health’s exposure notification app, available through the Apple and Google Play stores. This is different than the HOOS Health Check, which is a UVA-specific daily health check.
Am I required to use the COVIDWISE app too?
No, UVA is not requiring students or employees to use the COVIDWISE app. Users who voluntarily download the app can send and receive exposure notifications with other app users based on a positive COVID-19 test result.
How will data from the COVIDWISE app be used?
Visit the Virginia Department of Health website for more information about COVIDWISE.
What should I do if COVIDWISE notifies me that I have been in close proiximity to someone who tested positive for COVID-19?
If you receive a notification through the COVIDWISE app, follow the instructions provided via the app. If you have questions, contact the Virginia Department of Health (VDH). Charlottesville and Albemarle are part of the VDH’s Thomas Jefferson Health District.
Will HOOS Health Check share data with COVIDWISE?
No, data will not be shared between these apps.
How will HOOS Health Check data be used?
The daily health check is required on any day that the individual is planning to be physically present on Grounds, and if they are working or learning in a UVA facility. Daily health check information is protected securely as personal medical information. Summary, anonymous data, by location, will be incorporated into a dashboard for the University’s executive leadership team. Personal information collected through HOOS Health Check may be accessed in certain circumstances by the authorized University official responsible for student or employee attestation compliance. For example, if an employee comes to work exhibiting COVID-19 symptoms and subsequently tests positive for COVID-19, the University may check to see (1) if the employee completed their daily health check on the days in question (2) if the employee did complete the daily health check on the days in question, if they attested appropriately, and (3) if any formal complaints regarding non-compliance with the University’s guidelines had been reported on the employee and what action was taken. This information could be used as part of a disciplinary process. We also may use personal information for internal purposes such as internal auditing or data analysis. Finally, subject to additional consents and approval, we may use personal information for research.

Academics

Can all undergraduates take a J-term and a Summer Session I class without paying additional tuition?
All undergraduate students who are paying full-time tuition for the fall term will be eligible to take one domestic J-term 2021 class at no additional charge. Students who pay full-time tuition in fall and spring will be eligible to take one domestic class in Summer Session I in 2021 at no additional charge as long as they have not accumulated more than 33 credits in fall, J-term, and spring combined. For more information about these additional classes, visit the University Registrar’s J-Term/Summer Session I page.
Can all undergraduates take a reduced course load in Fall 2020?
While most undergraduates will have the option of taking a reduced course load in the Fall, some programs or scholarships may impose requirements that exclude or restrict this option. In considering whether to take a reduced course load in the Fall, students should consult their advisors and, where relevant, Student Financial Services.
Can graduating 4th year students take a Summer Session I course?
4th year students who meet the criteria above may take a Summer Session I course at no additional charge, even if they have already graduated. 4th year students who need the Summer Session I course credits in order to graduate can still participate in final exercises (and take the Summer Session I course after final exercises).
What will the grading policy be for Fall 2020?
As per the email from the Provost sent on October 9, in addition to the standard grading options, undergraduate students have the option to change from a standard grade in a fall 2020 class to a Credit/General Credit/No Credit (CR/GC/NC) grade. Graduate and professional schools are making their own determinations and will communicate with their students directly. Students will need to make the switch in SIS from a standard grade to a CR/GC/NC option between Monday, November 2 and Friday, November 6, 2020.  After 11:59 p.m. EST on Friday, November 6, 2020, they will no longer be able to make changes to their grading options. UVA will include a notation on transcripts for fall 2020 to indicate that the CR/GC/NC option was offered during the COVID-19 crisis.  See the email for more details.
Will UVA offices, such as the Office of the Dean of Students, UREG, Office of Undergraduate Admissions, be providing services in the Fall semester?
Yes. The University intends to reopen various departments in the Fall semester but is still finalizing plans for employees and staff.  Students should visit the websites for the Dean of Students, UREG, and Office of Undergraduate Admissions for specific plans and operational updates.
Are libraries open?
Brown and Clemons study spaces are open. Bring your mask and your UVA ID to study, or ask questions. Library stacks will not open to the public in fall 2020; Special Collections is open by appointment. For up-to-the minute information, check the Library’s status dashboard. Millions of digital and physical items are newly-available online through Virgo. Ask a Librarian is another resource to find what you need.
I need to form a virtual study group. How can I do that?
UVA students and faculty have access to several online tools designed to help students in different locations study together. These include Zoom, Teams, and discussion tools within Collab. Students who are interested in studying with their peers are encouraged to check with their faculty about how best they can connect with classmates, and for guidance on the type of work that the faculty member believes is appropriate for group collaboration, within the bounds of the Honor Code.
When do we think study abroad will resume?

Student international travel for University-related purposes is restricted through April 30, 2021. This includes credit-bearing study abroad, research, UVA internships, and student participation in non-UVA-sponsored education abroad programs. 

Petitions for an exemption for essential international travel will be considered from advanced graduate students and GME trainees. They can email hoosabroad@virginia.edu for further details.

What is meant by "in-person, hybrid, and online instruction modes"?
Instruction modes describe how the class will be taught. For example, hybrid classes have some instruction occurring on specific days/times and in a specific location, with the remainder delivered virtually.  See the instruction modes used at UVA.
I’m an incoming community college transfer student with questions about how my grades will transfer. Where can I find more information?
The Registrar’s office has prepared a list of common community college transfer FAQs, including how “P” grades will apply, housing, dining, financial aid, and more. Also, admitted students should activate their UVA accounts and check their UVA email account regularly for University announcements.
What does the hold in my SIS account mean?
When you complete the COVID-19 Risk Mitigation Measures To-Do item in SIS, the first question asks whether you plan to live or learn this fall on Grounds, in Charlottesville or in Albemarle County. This question initiates a hold in SIS, based on the following:
  • Students who indicate they do not plan to live or learn on Grounds this semester will have a hold that remains throughout the semester. They will not be able to attend classes in person or access UVA facilities in person this fall.
  • Students who indicate they do plan to live or learn on Grounds this semester will have a hold that remains only until all the requirements are met, including the required submission of COVID-19 testing results.
In neither case will the hold prevent students from attending or enrolling in classes online. The hold does mean, however, that a student may not attend classes in person or access UVA facilities in person until the hold is removed.
I’m a veteran student with questions about my Fall 2020 enrollment. Where can I find more information?
The Registrar’s office has prepared a list of common FAQs for veterans, including enrollment, housing, dining, financial aid, and more.
Are students who are part-time this fall eligible to take a J-term class and a Summer Session I class without paying additional tuition?
No. Students must pay full-time tuition for fall and spring to be eligible for the J-term and Summer Session I classes at no additional cost. They must pay full-time tuition in fall and spring to be eligible to take one domestic class in Summer Session I, as long as they have not accumulated more than 33 credits in fall, J-term, and spring combined. For more information about these additional classes, visit the University Registrar’s J-Term/Summer Session I page.
Will any J-term courses be held in person?
No. All J-Term classes—both regular and Signature—will be offered online. Visit the J-Term site for more information.
How many courses can I take during J-term?
J-Term enrollments are limited to one per student. All undergraduate students who are paying full-time tuition for the fall term will be eligible to take one domestic J-term 2021 class at no additional charge. Students who pay full-time tuition in fall and spring will be eligible to take one domestic class in Summer Session I in 2021 at no additional charge as long as they have not accumulated more than 33 credits in fall, J-term, and spring combined. For more information about these additional classes, visit the J-Term site for more information.  For information about eligibility, visit the University Registrar’s J-Term/Summer Session I page
What will the grading policy be for J-Term and/or spring 2021?
As per the email sent on November 9, in addition to the standard grading options, undergraduate students have the option to change from a standard grade to a Credit/General Credit/No Credit (CR/GC/NC) grade in both J-Term and spring 2021 classes. Graduate programs that offered the CR/GC/NC option in the fall will do so again in J-term and spring, using the same criteria. Professional schools are making their own determinations and will communicate with their students directly. UVA will include a notation on transcripts for fall 2020 to indicate that the CR/GC/NC option was offered during the COVID-19 crisis.  See the email for more details.

Academic Calendar

When will exams take place? Will they all be virtual?
Exams will begin on Wednesday, December 2, 2020, and will end on Friday, December 11, 2020.  The two days prior to that, Monday, November 30 and Tuesday, December 1, will be Reading Days.  As already announced, following Thanksgiving, there will be no in-person activities, meaning that all exams and other final assessment activities will be held on-line. The complete exam schedule is available here.  For more information visit the Academic Calendar
What is the academic calendar?
Will students have spring break or any other days off during the Spring 2021 term?
UVA will not offer the traditional week of Spring Break; however several days off will be offered throughout the spring semester. The University has selected Wednesday, Feb. 17; Tuesday, March 9; Monday, March 29; and Thursday, April 15 for these break days. Visit the Academic Calendar for more information.

Public Health Measures

Are students permitted to travel during the Spring 2021 term?
Similar to the fall semester, students will be encouraged to remain in Charlottesville/ Albemarle as much as possible during the spring semester, with exceptions for important and unavoidable travel such as job interviews.
Will the University supply additional face masks and hand sanitizer to students for the Spring term?
As masks and hand sanitizer have become more available in recent months, the University will not provide these items to students for individual using in the spring semester. Hand sanitizer dispensers will remain available across Grounds.

Advising

Will faculty advising be offered in person or virtually?
Students will have access to a faculty advisor, whether in-person or virtual. The mode of advising will depend upon individual advisors' plans and space available for them. Details on advising processes for the fall semester will be available from students’ school of enrollment. Students can also seek help from their school’s central student services office. Links are listed on the Total Advising website.
Can I request a virtual meeting with my adviser?
Yes, all students should feel free and are encouraged to request a virtual meeting with their adviser. More details are forthcoming and can be found at the Total Advising site.
How can I reach the College of Arts and Sciences Association Deans?
To make an appointment with your Association Dean, please call 434-924-3351 (If you don’t know the name of your dean, the staff will assist you when you call to make an appointment). For drop-in advising (also known as Dean of the Day), see https://college.as.virginia.edu/DOD.
My course has a lab component but I am not planning to take classes in person. How will I get lab credit?
The University will be assessing whether classes such as labs and practicums can be offered online.
I’m an incoming community college transfer student with questions about how my grades will transfer. Where can I find more information?
The Registrar’s office has prepared a list of common community college transfer FAQs, including how “P” grades will apply, housing, dining, financial aid, and more. Also, admitted students should activate their UVA accounts and check their UVA email account regularly for University announcements.

Housing

What will be different about the student residential experience?
The residential experience is an important part of life at the University of Virginia. In public spaces, students will be expected to follow all university and public health guidelines including the use of PPE and social distancing. There will be guidelines for communal bathrooms, including assigning students to specific sinks, stalls, and showers, and limiting the number of students at any given time. Public areas in residence halls will undergo increased cleaning efforts and hand sanitizer stands will be readily available. All students will be provided two cloth face coverings, two 2-ounce containers of hand sanitizer and a touch-tool, which is meant to assist in tasks such as opening doors and punching keypads, hands free.
If I cancel or don’t sign an on-Grounds housing contract for the full 2020-2021 academic year, can I still apply for housing for spring 2021?
Yes. Please note, however, housing is not guaranteed and is subject to availability. For undergraduate students, the housing application process for the spring semester typically begins on November 1, with offers made on a rolling basis beginning in mid-November. Graduate students may submit a Graduate and Faculty/Staff—2020-21 housing application and request a January 2021 move-in date on their application.
I’m an incoming community college transfer student with questions about housing. Where can I find more information?
The Registrar’s office has prepared a list of common community college transfer FAQs, including how “P” grades will apply, housing, dining, financial aid, and more.  Also, admitted students should activate their UVA accounts and check their UVA email account regularly for University announcements.
How will COVID-19 safety precautions be reinforced in the residence halls?
Resident Advisors will provide training for dorm residents at the beginning of the year on rules and regulations pertaining to COVID-19 and how they apply to housing and residence life.  If students have questions, Resident Advisors will be able to direct them to additional resources.  Failure to comply with University requirements may result in disciplinary action in accordance with relevant policies.
Will there be an adjustment to housing and dining charges due to schedule changes?

In response to the schedule changes for housing and dining services due to COVID-19, the University will provide adjustments to eligible undergraduate housing and dining charges for the Fall 2020 semester. Based on the continued high volume of cancellations and changes to both housing arrangements and dining plans, the adjustments to Housing and Dining charges should be processed beginning September 21.

Housing adjustments for undergraduate on-Grounds housing residents with move-in dates between August 31 and September 18 will range from $255 to $310. The amount will be based on the student's assigned residence. Undergraduate students with move-in dates prior to August 31 will not receive the housing adjustment. This includes students housed in delayed opening, quarantine, or isolation housing prior to August 31.

Dining All Access meal plan adjustments will range from $190 to $200. This adjustment does not impact the Flex Dollars component of the All Access meal plan. Active All Access meal plans prior to August 31st will not receive the All Access dining adjustment. Block Plans and Flex Dollars are not being adjusted. Any unused Block and/or Flex Dollars carry over to the next term and/or semester.

What if I want to cancel my on-Grounds housing contract after I chose to live on Grounds?
If you decide to remotely participate in online classes only, Housing & Residence Life (HRL) will release you from your on-Grounds housing agreement. For undergraduates, there is no penalty provided you contact HRL by August 24, 2020. For residents of graduate and faculty/staff housing, the deadline for release without penalty was August 5, 2020. Incoming first-years released from their on-Grounds housing agreement are required to live in their home communities with their parents, guardians, or others, consistent with our fall 2020 housing policies.If you request a release from your 2020-2021 on-Grounds housing agreement after the deadline above to remotely participate in online classes only:
  • For undergraduate housing, you will receive a partial refund equivalent to the housing charge less $1,000 to cover fixed costs associated with operating University housing. No refunds will be issued after the beginning of the seventh week of each semester.
  • For graduate housing residents, an early termination fee of $1,000 will apply. No early termination will be approved during the final three months of your housing agreement.
  • In light of the uncertain nature of the pandemic, the housing release terms the University is offering above represent a more generous refund than typically allowed by the on-Grounds housing contract terms and conditions for undergraduate students, and a lower early termination fee than what’s specified in housing contracts for graduate students.
To request a release, you must notify HRL via email to housingassignments@virginia.edu. If you have already moved in, your release will be effective on the date you notify HRL of your departure via email, your room is verified to be vacant, and keys (if applicable) are received by Housing & Residence Life.
I’m a veteran student with questions about my eligibility for my housing allowance when taking online classes. Where can I find more information?
The Registrar’s office has prepared a list of common FAQs for veterans, including enrollment, housing, dining, financial aid, and more.
Because the Spring 2021 term is slightly shorter than usual, will housing and dining fees be adjusted?
The University will provide adjustments to eligible undergraduate Housing and Dining charges for the spring semester.  Students who remain off Grounds from December 12 until the designated return period for the spring term will be eligible for housing adjustments. Any adjustments will take into consideration the University’s continuing fixed operational costs for the Housing and Dining programs.  More information will be provided in November.

Operations

Is on-Grounds parking available to students?
Information about Student Parking in Fall 2020 is available on the Parking and Transportation website.
What are UVA Bookstore's hours this fall?
The Bookstore is open Monday through Friday from 9am until 5pm and Saturday from 10am until 5pm. You can make purchases in the store or shop online and opt for either curbside pickup or ship to home. Visit uvabookstores.com to learn more.
How can I load my Cavalier Advantage card?
Please visit the Cavalier Advantage website to make online deposits and find information about where Cavalier Advantage deposit machines are located.
How do I get my UVA ID?
  • First-year students received their ID card from their RA when they move into their residence hall.
  • Transfer students, whether living on or off Grounds, can pick up their IDs Monday through Friday between 8:30 a.m. – 4:30 p.m. at the ID Office window, located in the O’Hill Dining Hall at 525 McCormick Road. Please remember you must present a valid government-issued ID (U.S. driver’s license, passport, etc.) to pick up your ID. If you have not yet uploaded your photo for your student ID, please submit your photo on the ID Card Office website  and allow a minimum of 24 hours between approval of your photo submission and pick-up of your ID. Please do not submit a second photo if you have already successfully uploaded a photo. For any questions on submitting your photo, please contact uvaid@virginia.edu.
  • Graduate and professional students received information about ID card distribution directly from their school.
  •  If you have an older style UVA ID card, you may not be able to access libraries and other places on Grounds that use contactless card readers. Current UVA ID cards have an embossed Rotunda and text printed beneath the magnetic stripe. If you have an older ID card or your card has been damaged and is no longer working in contactless readers, schedule an appointment with the University ID Card Office to get a replacement.
Can I order my books from the UVA Bookstore and have them delivered to my room/house/apartment so that I don't have to stand in line to purchase them?
Yes, the UVA Bookstore offers online textbook reservations throughout the year. Once you place your order, UVA Bookstore staff will pull, bag, and charge your textbooks to your student account. This eliminates the need to stand in line at the register. At this time, the UVA Bookstore offers curbside pickup, in-store pickup, and UPS shipping. Please visit the UVA Bookstores website to place your order. Check out the BUY NOW, PAY LATER program using your Bookstore Student Charge account.
Where can I go to buy or repair a computer on Grounds?
Cavalier Computers is located within the UVA Bookstore and offers a wide array of computers, tablets, computer accessories and other electronics. Cavalier Computers also features a service center where you can bring damaged computers, tablets and cell phones in for repair. Visit cavaliercomputers.com to learn more. 
Can I still purchase a computer through the CAV Program?
Yes. You can purchase a CAV Program computer by visiting cavprogram.com. CAV Program computers are designed to meet the specific hardware and software standards set by UVA schools and departments. They also include 4-year warranties which cover things like spills and accidents. You can pick up your computer at Cavalier Computers (located in the UVA Bookstore) or via our curbside pickup. Please allow 3-4 weeks for your order to arrive in our store. 
What IM-Rec facilities are open now?
The Aquatic & Fitness Center (AFC), North Grounds Recreational Center (NGRC), SRC Climbing Center and IM-Rec outdoor spaces are open to students and members. Reservations are required in advance to access some of these facilities and updates to hours and operations are made available weekly. Before visiting, get the re-opening details online.
What healthy and safe recreation opportunities are there?
Workout equipment in rec centers are spaced out and safety procedures are in effect. IM-Rec is in-person, virtual, on demand and outdoor exercise opportunities. E-Sports is available and other socially distant competitions and training. Check the website often for other opportunities.
How can I stay informed about IM-Rec updates?
Visit the IM-Rec Sports beatCOVID web page. Download the IM-Rec Sports app on Apple or Android
Who is eligible to use IM-Rec Sports gyms?
Students who are currently enrolled and have completed their Return to Grounds requirements are eligible to use IM-Rec Sports gyms, along with all IM-Rec Sports members.
Will IM-Rec facilities be open during J-term? What about Spring 2021?
Students are encouraged to take online J-term classes remotely from their permanent home and return to Grounds/ Charlottesville for the start of the spring term. IM-Rec facilities will have limited operations for members and the small number of students who will remain local in December and January. Restrictions on gathering, distancing, masking, and visitors will remain in place and will impact the use of gyms, along with sports club reservations and competitions. See the IM-Rec Sports website for schedule updates.
How will parking and transportation services change after November 25, during J-term, and during the Spring 2021 semester?
Fall 2020 parking options, UTS routes, bus loading and capacity restrictions, and Safe Ride schedules will continue after November 25, during J-Term, and during the Spring 2021 semester. The customer service counter at Millmont will remain closed with customer service delivery continuing via phone, email, and on-line chat. As is standard, parking and transportation services will be modified depending on the academic calendar, the academic division holiday calendar, and the hospital clinic holiday calendar. To review operations on any given day, check the Parking & Transportation service schedule (https://parking.virginia.edu/service-schedule). With all J-term classes conducted virtually, students are encouraged not to return to Grounds/Charlottesville until the beginning of spring semester.

Buses

Will UTS buses continue to provide bus service? Will there be any changes to bus capacity, routes, or frequency?

Fall 2020 route information is available on the Parking & Transportation website. UTS is operating but due to COVID-19, passengers can expect changes:

  • Passengers and drivers are required to wear a face covering.
  • Passengers should board through the rear doors (exception: passengers who need the ramp will board through the front doors).
  • The standee line has been moved away from the driver and seating capacity has been reduced by 60%. These capacity changes require significant route changes that will prioritize longer trips.
  • Service will end at 10PM to allow for enhanced cleaning of buses.

COVID-19 UTS Riders’ Guide

Complete information about UTS

Will Safe Ride services continue to be offered?
Safe Ride will operate overnight when UTS is out of service. Operational Information
How will parking and transportation services change after November 25, during J-term, and during the Spring 2021 semester?
Fall 2020 parking options, UTS routes, bus loading and capacity restrictions, and Safe Ride schedules will continue after November 25, during J-Term, and during the Spring 2021 semester. The customer service counter at Millmont will remain closed with customer service delivery continuing via phone, email, and on-line chat. As is standard, parking and transportation services will be modified depending on the academic calendar, the academic division holiday calendar, and the hospital clinic holiday calendar. To review operations on any given day, check the Parking & Transportation service schedule (https://parking.virginia.edu/service-schedule). With all J-term classes conducted virtually, students are encouraged not to return to Grounds/Charlottesville until the beginning of spring semester.

Dining

Are dining halls open to sit and stay or just for grab-and-go?
Dining halls are open at O'Hill, Runk, and Newcomb. Students who choose to eat in a dining hall are expected to adhere to all university and public health and safety guidelines. Seating capacity is reduced by 50 percent in accordance with Governor Northam’s Executive Order 63, masks and social distancing are required, and staff maintain counts at entrances and exits to control occupancy. Students can pre-order using Grubhub or stop by The Forum at O’Hill (with a separate entrance) to pick up a prepared meal to-go. In addition, there are retail locations and food trucks located around Grounds, giving students numerous options for using their meal plan. A new delivery service app called Good Uncle has also partnered with dining to provide quality hot meals throughout Grounds, and students can pay with flex dollars.UVA Dine has also provided reusable bags to take multiple meals to-go at once for students who would like to limit their visits to the dining rooms. Visit the UVA Dine website to view hours of operations and menus.
What types of foods does UVA Dining serve? Are there vegetarian and vegan options?
Dining halls provide a broad range of food options, including vegetarian and vegan options.
Will there be an adjustment to housing and dining charges due to schedule changes?

In response to the schedule changes for housing and dining services due to COVID-19, the University will provide adjustments to eligible undergraduate housing and dining charges for the Fall 2020 semester. Based on the continued high volume of cancellations and changes to both housing arrangements and dining plans, the adjustments to Housing and Dining charges should be processed beginning September 21.

Housing adjustments for undergraduate on-Grounds housing residents with move-in dates between August 31 and September 18 will range from $255 to $310. The amount will be based on the student's assigned residence. Undergraduate students with move-in dates prior to August 31 will not receive the housing adjustment. This includes students housed in delayed opening, quarantine, or isolation housing prior to August 31.

Dining All Access meal plan adjustments will range from $190 to $200. This adjustment does not impact the Flex Dollars component of the All Access meal plan. Active All Access meal plans prior to August 31st will not receive the All Access dining adjustment. Block Plans and Flex Dollars are not being adjusted. Any unused Block and/or Flex Dollars carry over to the next term and/or semester.

Will dining halls be open after November 25? What about during J-term? What are dining plans for Spring 2021?
After fall term in-person classes conclude, dining services will be limited to Crossroads at O-Hill through the exam period.  With all J-term classes conducted virtually, students are encouraged not to return to Grounds/ Charlottesville until the beginning of the spring semester. First-year residence halls will be closed during this period, with exceptions made in special cases. (Housing & Residence Life has a process for requesting an exception.) Dining services will be limited during J-term as they are each year. Spring Dining services will be similar to those in the fall term. See the UVA Dine website for the most current details.
Because the Spring 2021 term is slightly shorter than usual, will housing and dining fees be adjusted?
The University will provide adjustments to eligible undergraduate Housing and Dining charges for the spring semester.  Students who remain off Grounds from December 12 until the designated return period for the spring term will be eligible for housing adjustments. Any adjustments will take into consideration the University’s continuing fixed operational costs for the Housing and Dining programs.  More information will be provided in November.

Meetings, Spaces, and People

Are libraries open?
Brown and Clemons study spaces are open. Bring your mask and your UVA ID to study, or ask questions. Library stacks will not open to the public in fall 2020; Special Collections is open by appointment. For up-to-the minute information, check the Library’s status dashboard. Millions of digital and physical items are newly-available online through Virgo. Ask a Librarian is another resource to find what you need.
What spaces are open to students?
As many spaces as possible will be open while observing social distancing guidelines. Limited occupancy with rotational schedules will be used to maintain social distancing in public spaces. Physical barriers will be provided in library study-spaces, at public-service locations (such as dining hall cashiers, help desks, customer-service points of access).
Can I hang out informally with my friends in places like Newcomb, 1515, the common spaces in dorms, etc.?

Student gatherings must adhere to all current University and public health and safety guidelines, including the use of facial coverings, physical distancing, and other standards outlined in University Policy SEC-045: COVID-19 Health & Safety Requirement - Face Masks, Physical Distancing, Events and Gatherings, and Visitors. These rules are subject to change as public health conditions evolve.

Are there restrictions on events and gatherings?

 To reduce the risk of the potential spread of COVID-19, gatherings and events should be conducted virtually whenever possible. The following guidelines apply to in-person events:

  • Limit total attendance of in-person indoor or outdoor gatherings or events held in University facilities or on University property to 10 people maximum.
  • Large outdoor areas (e.g., the Lawn and Mad Bowl) can accommodate more than one event or gathering provided the groups are appropriately spaced from one another. All attendees are expected to follow all public health protocols.
  • Limit total attendance of in-person gatherings or events held in non-University facilities or property to a maximum of 10 people and otherwise follow local and state regulations.
  • All attendees are expected to follow all public health protocols. The University may expand the permissible event size as public health circumstances allow.

Please see University Policy SEC-045: COVID-19 Health & Safety Requirement – Face Masks, Physical Distancing, Events and Gatherings, and Visitors for details and exceptions.

 

Are there restrictions on visitors?

To reduce the risk of bringing cases of COVID-19 to Grounds, we ask that Academic Division faculty, staff, and students limit any visitors until further notice with following exceptions:

  • Visiting students enrolled in UVA courses, including Executive Education students.
  • Visiting faculty or in-class presenters teaching UVA courses.
  • Visiting scholars, researchers, or research subjects in human research projects.
  • Patients or clients of clinics.
  • Employees of University-associated organizations.
  • Contractors or vendors delivering goods or services to Grounds, including personal care attendants.
  • Patrons of the University Bookstore and guests of the Boar’s Head Inn and its associated facilities.
  • Members of the IM-Recreation facilities.
  • Public safety first-responders and others on Grounds for emergency/health safety purposes.
  • Visiting athletic teams and their official guests, referees, or ticketed fans attending NCAA-sanctioned athletics competitions (should they occur).
  • Other exceptions, as approved by the relevant dean or vice president.

Residence Halls: Access to rooms and living spaces in on-Grounds residences will be limited to building residents and select staff only. Overnight guests are not permitted. During move-in, two visitors will be permitted to assist a student.

Job Interviews: For open positions, interviews should be conducted remotely. In exceptional cases, finalist interview for faculty and/or senior leadership positions may be held on Grounds and must be approved in writing by the relevant dean or vice president.

Public Visitor Areas: Many of the University’s frequently visited spaces, including the Rotunda, McCormick Observatory, and the Libraries are closed to visitors until further notice. These facilities will remain open to faculty, staff, and students. Please check facility websites for modifications to hours of operation and services.

Deans or vice presidents may approve limited exceptions to allow other visitors who may need to come to Grounds for University-related business that cannot be conducted virtually.
All visitors are expected to adhere to the University’s masking and physical distancing requirements.

Please see University Policy SEC-045: COVID-19 Health & Safety Requirement – Face Masks, Physical Distancing, Events and Gatherings, and Visitors for details and exceptions.

Are there exceptions to restrictions on gatherings and events? What activities are not restricted by University Policy SEC-045?

Yes, there are exceptions detailed in University Policy SEC-045: COVID-19 Health & Safety Requirement – Face Masks, Physical Distancing, Events and Gatherings, and Visitors. While there are restrictions around events and gathering this fall, the following activities are examples of what is permissible:

  • Exercising outdoors without wearing a face mask if you can consistently maintain a distance of six (6) feet from others;
  • Participating in an IM-Rec-sponsored activity, or exercise in an IM-Rec facility consistent with the posted policy;
  • Attending a religious service or ceremony; and
  • Participating in expressive activity on or off-Grounds.

Clubs and Activities

Can my CIO still meet and hold events?
Meetings and events can still be held as long as they adhere to all current University and public health and safety guidelines, including the use of facial coverings and physical distancing. Student groups will be receiving additional information about planning safe, physically distanced events in coming weeks.
What about the fraternities and sororities? Will they be able to have events, including parties?
All fraternities and sororities at the University will be conducting the majority of their activities virtually for now. Inter-Fraternity Council (IFC) and Inter-Sorority Council (ISC) organizations have suspended all in-person activity, including parties. One exception is permission to live and dine in chapter houses. Multicultural Greek Council (MGC) and National Pan-Hellenic Council (NPHC) organizations will be conducting most activities remotely, with very few exceptions for activities that strictly adhere to the University’s COVID mitigation measures, including limits on gathering sizes. These policies will be reviewed and adjusted as conditions warrant.
What healthy and safe recreation opportunities are there?
Workout equipment in rec centers are spaced out and safety procedures are in effect. IM-Rec is in-person, virtual, on demand and outdoor exercise opportunities. E-Sports is available and other socially distant competitions and training. Check the website often for other opportunities.

Tuition & Fees

Will tuition and fees be the same whether my classes are online or in-person?

Tuition will not vary between online and in-person classes because both options offer the same academic content, ability for students to earn credit, and exceptional value. Our faculty and staff are working very hard to ensure that instruction and student engagement in the Fall remain at our high standards of excellence, despite the unprecedented conditions. 

Will there be an adjustment to housing and dining charges due to schedule changes?

In response to the schedule changes for housing and dining services due to COVID-19, the University will provide adjustments to eligible undergraduate housing and dining charges for the Fall 2020 semester. Based on the continued high volume of cancellations and changes to both housing arrangements and dining plans, the adjustments to Housing and Dining charges should be processed beginning September 21.

Housing adjustments for undergraduate on-Grounds housing residents with move-in dates between August 31 and September 18 will range from $255 to $310. The amount will be based on the student's assigned residence. Undergraduate students with move-in dates prior to August 31 will not receive the housing adjustment. This includes students housed in delayed opening, quarantine, or isolation housing prior to August 31.

Dining All Access meal plan adjustments will range from $190 to $200. This adjustment does not impact the Flex Dollars component of the All Access meal plan. Active All Access meal plans prior to August 31st will not receive the All Access dining adjustment. Block Plans and Flex Dollars are not being adjusted. Any unused Block and/or Flex Dollars carry over to the next term and/or semester.

Because the Spring 2021 term is slightly shorter than usual, will housing and dining fees be adjusted?
The University will provide adjustments to eligible undergraduate Housing and Dining charges for the spring semester.  Students who remain off Grounds from December 12 until the designated return period for the spring term will be eligible for housing adjustments. Any adjustments will take into consideration the University’s continuing fixed operational costs for the Housing and Dining programs.  More information will be provided in November.
Are J term or Summer Session courses included in my 20/21 Academic year tuition?

Students who are paying full-time undergraduate tuition for the Fall 2020 semester are eligible to take one domestic 2021 J-term class at no additional charge. Students who pay full Fall 2020 and Spring 2021 tuition and who earn 33 or fewer credit hours across the three 2020-2021 terms (Fall, J-term, Spring) are also eligible for a domestic Summer Session I course at no additional charge. For more information about these additional classes, visit the University Registrar’s J-Term/Summer Session I page.

Financial Aid

Do I need to take a certain number of credits each semester to remain eligible for financial aid?
Need-based aid from the University and federal loans require the student to attend at least half time (typically this means enrolling in a minimum of 6 credit hours per term) to remain eligible.
My family’s financial situation is very different now from what it was before. How can I find out if I qualify for more need-based financial aid for the 2020-2021 academic year?
If your financial situation has changed as a result of the pandemic, we encourage you to reach out to Student Financial Services at sfs@virginia.edu in order to learn about the appeals process for Fall 2020 need-based financial aid decisions.
Is CARES Act funding still available?

The University has been distributing funds from the federal Coronavirus Aid Relief and Economic Security (CARES) Act to eligible students who require emergency financial aid grants because of challenges due to COVID-19. If you have emergency needs related to the Delayed Opening, you may apply for support through the Delayed Opening Assistance application.

For all other COVID disruption needs, all undergraduate, graduate and professional students who are enrolled in courses for the fall 2020 term, and who have successfully completed a FAFSA for the 2020-2021 academic year, can request funding for expenses related to the disruption of fall campus operations due to the pandemic.
Students should apply for CARES funding by completing the appropriate emergency funding application(s). Please note these applications will require Netbadge login credentials.

 

Is financial aid available for J-term?
All students who were charged full-time tuition in the fall 2020 term are eligible to take one 3-credit course during January Term at no additional charge. For many students, then, financial aid may not be necessary to pay for January Term. More information about eligibility for the no-charge January Term course is at https://www2.virginia.edu/registrar/faq-2020-2021-jterm-summer.html.In general, though, all students who have completed the 2020-2021 financial aid application process and who have enrolled for a January Term course are automatically considered for financial aid for January Term, provided they are still meeting all eligibility requirements at the end of the fall 2020 term.  Students are not required to complete a separate financial aid application to be considered for January Term financial aid.Grant aid for January Term is limited and is based on financial need.  Priority for grant funding is given to students based on their January Term enrollment date and is awarded in the order in which students enroll.  Because January Term is not a required term, grant funding is not guaranteed even if a student is eligible for grant funding for the Fall and Spring semesters. SFS will award a student any Direct Loan eligibility that a student has remaining for the 2020-2021 academic aid year.

Questions?

  • Domestic - 833-454-6902
  • International - +1 202 800-2408